Legal

Terms of Service

Effective date: 13 June 2026  ·  Last updated: 13 June 2026

⚠️ Important — General Information Only

Afterward provides general information, not professional advice. Nothing on this website or platform — including our guides, checklists, task lists, and all other content — constitutes or should be relied upon as:

  • Legal advice — we are not a law firm and our content is not legal advice. Do not rely on our guides to make legal decisions, including decisions about wills, probate, or executor duties, without first consulting a qualified Australian solicitor.
  • Financial advice — we are not a licensed financial adviser. Our content about superannuation, insurance, and tax is general information only. Do not make financial decisions based on our content without consulting a licensed financial adviser or registered tax agent.
  • Professional advice of any kind — our guides describe general processes and provide publicly available information. Your circumstances may be different. You should always seek professional advice specific to your situation.

Afterward accepts no liability for any loss, damage, or adverse outcome resulting from your use of or reliance on any information provided by our platform. You use this service entirely at your own risk.

If you are in a complex situation — disputed will, large estate, business interests, overseas assets, or family conflict — please consult a solicitor before taking action.

These Terms of Service ("Terms") govern your access to and use of the Afterward website (afterward.com.au) and platform (together, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service.

1. About Afterward

Afterward is an estate navigation platform that provides Australians with general information and guided task lists to help them understand the steps involved in managing a deceased estate. We are an Australian business operating under an Australian ABN.

Our platform is designed to help you understand what needs to be done after someone dies. It is not designed to replace professional legal, financial, or other professional advice.

2. General information disclaimer

All content on Afterward — including guides, checklists, articles, FAQs, tool tips, and any other material — is provided for general informational purposes only.

Our content is based on publicly available information from sources including the Australian Taxation Office (ATO), Services Australia, state Births Deaths and Marriages registries, and state Supreme Courts. While we take reasonable care to ensure accuracy, we make no warranty or representation that the information is:

Laws, fees, processes, and contact details change frequently. Always verify information directly with the relevant government body or institution before taking action.

3. No legal advice

Afterward is not a law firm and does not provide legal services. No content on this platform creates a solicitor-client relationship. Our guides describing probate, executor duties, intestacy, and other legal matters are general information only — they are not tailored legal advice for your situation.

For legal advice about a deceased estate, contact a qualified Australian solicitor. Free or low-cost legal assistance is available through:

4. No financial advice

Afterward does not hold an Australian Financial Services Licence (AFSL). We do not provide financial product advice. Our guides describing superannuation death benefits, life insurance, tax obligations, and Centrelink payments are general information only.

Do not make decisions about superannuation, insurance, or investments based on our content without consulting a licensed financial adviser (registered on ASIC's Financial Advisers Register at moneysmart.gov.au) or a registered tax agent.

5. Limitation of liability

To the maximum extent permitted by the Australian Consumer Law and other applicable law, Afterward excludes all liability for any loss or damage of any kind arising from your use of or reliance on the Service, including:

Where liability cannot be excluded under the Australian Consumer Law (for example, for consumer guarantees), our liability is limited to the cost of re-supplying the service or, where the service is provided free of charge, to $100.

You acknowledge that you use the Service at your own risk and that we are not responsible for decisions you make based on our content.

6. Consumer law rights

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under the Australian Consumer Law (ACL) (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded, restricted, or modified by agreement. If you are a consumer under the ACL, you have statutory rights that apply in addition to these Terms.

7. Your account

When you create an account with Afterward, you agree to:

You must be 18 years of age or older to create an account.

8. Acceptable use

You agree not to:

9. Intellectual property

All content on Afterward — including guides, checklists, copy, design, and software — is protected by Australian and international copyright law. All rights are reserved.

You may view and print content for your personal, non-commercial use. You may not reproduce, redistribute, sell, or modify our content without our written permission.

Information sourced from government bodies (ATO, Services Australia, state courts) is crown copyright or freely available public information — we attribute those sources throughout our guides.

10. Third-party links and partners

Our guides and platform link to external websites including government agencies, financial institutions, and professional service providers. We are not responsible for the content, accuracy, or practices of those external sites.

Any reference to a third-party organisation, professional, or service on our platform is for informational purposes only. It does not constitute an endorsement or recommendation. You should conduct your own due diligence before engaging any professional service.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms. By using the Service, you consent to our collection and use of your personal information as described in the Privacy Policy.

12. Service availability

We provide the Service on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or available at any particular time. We may modify, suspend, or discontinue the Service at any time without notice.

13. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Service after changes are posted constitutes your acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the Service.

14. Governing law

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales for any dispute arising from these Terms or your use of the Service.

15. Contact us

If you have any questions about these Terms, contact us at:

Afterward

hello@afterward.com.au
Australia

For privacy matters: privacy@afterward.com.au